Employment Opportunity: Together Home Program Caseworker

Full time role based in Gosford
Benefits: Great salary packaging options, company car, laptop, phone

The Role

Bungree Aboriginal Association is an Aboriginal-community based organisation which provides a wide range of services to help Aboriginal and Torres Strait Islander people. As the largest Aboriginal not for profit organisation on the Central Coast, Bungree is a multi-service organisation delivering programs and services to the Central Coast, as well as parts of Newcastle and the Upper Hunter in New South Wales.

The Specialist Homelessness Services (SHS) is funded by Department of Communities and Justice (DCJ) and provides support to Aboriginal people with high and complex needs who are homeless, or at risk of homelessness. This includes people escaping domestic or family violence.

Bungree is a contracted support provider with Pacific Link to deliver the case management component of the Together Home Program (THP) on the Central Coast.

The THP Case Worker will be supported by the SHS team, the case worker will assist and support the participant up to two years, with supports provided by the program including case management, advocacy, supported accommodation services and assisted referrals to other specialist support services to help Aboriginal people access and sustain stable housing.

The Opportunity

The case worker is a 12-month contract. The case worker role is aligned with Bungree policy and guidelines, it also must:

  • Co-deliver support services through effective partnerships to tenants who need them in a timely, compassionate, and professional manner.
  • To work with the participants to support and sustain their tenancy, connecting with specialised support organisations for other services and programs.
  • Ensure a Housing First approach in the delivery of services.
  • Effectively case manage participant to achieve identified goals.
  • Attend external meetings with support partner agencies to build strong relationships and networks.
  • Work closely with contracted support providers including update, support and coordination of case conferences as approved by the Team Leader and Specialist Homelessness Service team.
    Update file notes on CIMS.
  • Advise Team Leader of any concerns, issues and/or important notes.
  • Provide an outcomes focussed approach by utilising community programs (internal and external to Bungree) to support participant goals to be achieved.
  • Support and work with participant to develop personalised plans, set long and short-term goals, identify, and arrange specialise assistance as appropriate.
  • In collaboration with the Participant, review case plans regularly.
  • Mentor, motivate and enable participant to build on strengths, develop goals and set objectives.
  • Coordinate and monitor participant participation in identified activities to ensure assistance towards achieving goals.
  • Make welfare phone calls with Participants, following up with Participant issues, requests, concerns, and queries.
  • Conduct home visits with Participants as required, being perceptive to the environment and the person by ensuring general welfare and well-being with the capacity to recognise early indicators that may jeopardise the tenancy.
  • Participate in professional supervision.
  • Alignment with Bungree values of Respect, Trust, Leadership, Excellence.
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    The position will work closely with the Team Leader and the Specialist Homelessness Service team making decisions regarding the utilisation, management, and evaluation of resources in those areas for which the position is responsible.

    There is an expectation that you will comply with any reasonable health and safety policy or procedure and participate in meetings, training, and other relevant activities.

    About You

    You will have demonstrated experience and qualifications in delivering outcomes-based services that have consistently achieved performance targets. You will have the ability to provide supports to the participant to sustain their tenancy, work in partnership with the community, primary health care providers including General Practitioners (GPs), community health services and other local organisations to provide high quality, person-centred, equitable and accessible support for people in the program

    You will fit right into the team if you also have diplomacy, energy, professionalism, and a sense of humour. Our team place a strong emphasis on sustaining an open, positive, and collaborative culture throughout our business.

    Essential Requirements

  • Certificate IV Community Services or equivalent with 3 years’ work experience working with high complex clients
  • Demonstrated experience in working with vulnerable and disadvantaged community members.
  • Demonstrated interpersonal and negotiating skills.
  • Demonstrated written and oral communication skills.
  • An understanding of contributing factors impacting on homelessness pertaining to Aboriginal people, children, young people and families.
  • Demonstrated computer skills
  • Flu Shot – Bungree is a mandatory flu shot workplace (if for medical reasons you cannot get the flu shot please provide evidence)
  • COVID-19 Vaccinations – Bungree is a mandatory COVID-19 vaccination workplace (if for medical reasons you cannot get the COVID vaccination please provide evidence)
  • National Police Check
  • Working with Children’s Check
  • Drivers Licence
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    Desirable Criteria

  • Sound knowledge of the Homelessness Sector.
  • Recent experience working with vulnerable and disadvantage community.
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    Working with us

  • Salary Packaging options, company car, laptop, phone.
  • Great team environment and organisational support.
  • Access to our Employee Assistance Program.
  • Safe and inclusive culture.
  • Professional development opportunities.
  • Supportive leadership.
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    Apply Now

    Aboriginal people are encouraged to apply.

    We welcome applications from all suitable candidates and request that you provide a current copy of your resume and a cover letter telling us why you would like to work with Bungree Aboriginal Association, highlighting your suitability based on the role requirements and skills mentioned above.

    Applications close 30 June 2023.

    Applications and resumes can be addressed to: Fiona Hobbs, Recruitment Specialist at Standard Candle HR using the seek application process. APPLY HERE.

    We thank all applicants for your interest in our organisation and this role however please note that only short-listed candidates will be contacted for an interview.